At phimoh.com, customer satisfaction is important to us. If you are not fully satisfied with your purchase, the following policy applies:
Returns
Items may be returned within 3 days of delivery if they are unused, in original condition, and in original packaging. Proof of purchase is required.
Non-Returnable Items
Used items, damaged products due to misuse, and clearance or promotional items are not eligible for return.
Refunds
Once the returned item is received and inspected, approved refunds will be processed within 5–7 business days to the original payment method.
Exchanges
We only replace items if they are defective or damaged upon delivery.
Return Shipping
Customers are responsible for return shipping costs unless the item was received damaged or incorrect.
Contact Us
For return or refund requests, contact us at support@phimoh.com